Streamline Customer Service, Simplify Success

Convert emails into trackable tickets, ensuring timely and organized support. Provide exceptional customer experiences with our intuitive and scalable solution.

Respond with ease, resolve with speed

Simplify your customer support with our intuitive email ticketing service. Easily manage incoming queries, automate routine tasks, and access key customer information in one place.

1, 2, 3 and Done

Setup your environment in minutes with available zero-configuration option.

More options available for advanced configuration, such as custom domain and routing.


Capabilities

Syncritix is built to grow, so you'll always have a secure, unified experience. Never miss a customer's important email.

Knowledgebase

Built-in knowledgebase allow your employees to quickly find answers to commonly asked questions.

Reminders

Assign reminders to tickets allowing agents to take actions at a later date.

Auto Reply

Automatically send replies to new tickets, acknowledging the receipt of an important message.

Reports

Extensive reports give you a summarized view of every ticket you have in the system.