Respond with ease, resolve with speed
Simplify your customer support with our intuitive email ticketing service. Easily manage incoming queries, automate routine tasks, and access key customer information in one place.
1, 2, 3 and Done
Setup your environment in minutes with available zero-configuration option.
More options available for advanced configuration, such as custom domain and routing.
Capabilities
Syncritix is built to grow, so you'll always have a secure, unified experience. Never miss a customer's important email.
Knowledgebase
Built-in knowledgebase allow your employees to quickly find answers to commonly asked questions.
Reminders
Assign reminders to tickets allowing agents to take actions at a later date.
Auto Reply
Automatically send replies to new tickets, acknowledging the receipt of an important message.
Reports
Extensive reports give you a summarized view of every ticket you have in the system.